In the UK, when it comes to reliability, quality, and expert service in the plumbing and heating industry, City Plumbing has become a household name. Whether you’re a tradesperson, a homeowner planning a bathroom renovation, or a business owner managing multiple sites, City Plumbing offers a complete range of products and services to meet every plumbing and heating need.
For over 40 years, this brand has been known for its exceptional product range, customer service, and industry expertise — making it a cornerstone of the UK’s plumbing and heating supply chain.
A Brief History of City Plumbing
Founded in 1981, City Plumbing Supplies started with a simple mission — to provide professional tradespeople and homeowners with high-quality plumbing and heating products, backed by expert advice. Over the years, the company has grown significantly, expanding across the UK with over 370 branches and a strong online presence.
Today, City Plumbing operates under the Highbourne Group, maintaining the same values of quality, affordability, and reliability that built its strong reputation.
What Makes City Plumbing Stand Out
City Plumbing isn’t just another supplier — it’s a brand built on trust, service, and community. Here’s what makes it one of the most reliable plumbing and heating suppliers in the UK:
1. Comprehensive Product Range
City Plumbing offers everything from boilers, heating controls, and radiators to bathroom fittings, renewable energy products, and smart home solutions. Their goal is to make it easy for professionals and DIY homeowners to find everything they need under one roof.
Some of their most popular product categories include:
- Boilers & Heating Systems
- Plumbing Tools & Accessories
- Bathroom Suites & Furniture
- Renewable Energy Products (Solar, Heat Pumps, etc.)
- Electrical Supplies & Lighting
This wide selection allows customers to confidently source complete systems without needing to juggle multiple suppliers.
2. Strong Online and In-Store Presence
With hundreds of physical branches across the UK, City Plumbing combines local service with national reach. Their user-friendly website allows customers to browse thousands of products, compare prices, check stock availability, and order online for delivery or click-and-collect.
Their website City Plumbing makes it simple to shop efficiently, whether you’re managing a large installation project or replacing a single part.
3. Trusted by Professionals
City Plumbing has become a go-to supplier for professional plumbers, heating engineers, and builders due to its consistent stock levels, expert staff, and quality brands. They carry trusted names like:
- Vaillant
- Worcester Bosch
- Ideal Heating
- Honeywell
- Baxi
- Mira Showers
These partnerships reflect City Plumbing’s commitment to providing customers with only the best and most dependable products in the market.
4. Expert Advice and Support
A key reason for City Plumbing’s enduring success is its team of knowledgeable experts. Whether in-store or online, customers can get technical advice, installation guidance, and recommendations tailored to specific projects.
Their branch staff are trained professionals who understand industry standards, ensuring that every recommendation is practical, safe, and compliant with regulations.
5. Commitment to Sustainability
City Plumbing is dedicated to promoting eco-friendly and energy-efficient solutions. Through their range of renewable products — including solar heating systems, heat pumps, and smart thermostats — they help customers reduce energy consumption and carbon footprints.
They also work closely with suppliers and industry partners to improve sustainability across the supply chain, aiming to make green technologies more accessible and affordable for everyone.
Bathroom Solutions That Inspire
City Plumbing isn’t just for trade professionals; it’s also a popular choice among homeowners looking to renovate or redesign their bathrooms.
Their Bathroom Showrooms showcase a wide range of modern, traditional, and luxury bathroom suites from leading brands. Customers can explore options in person, with expert consultants available to guide them through styles, layouts, and installations.
From elegant freestanding baths to space-saving shower enclosures and high-end fixtures, City Plumbing provides everything needed to create a functional and stylish bathroom space.
Heating and Energy Efficiency
As energy prices continue to rise, efficient heating systems are more important than ever. City Plumbing offers energy-efficient boilers, radiators, and heating controls designed to reduce energy consumption while maintaining comfort.
Their range includes smart thermostats that integrate with apps and home automation systems, allowing homeowners to monitor and control energy usage conveniently.
Moreover, their expertise in renewable energy systems makes them a leader in helping homes transition to low-carbon heating solutions, such as air-source and ground-source heat pumps.
Supporting the Trade Community
City Plumbing has a strong focus on supporting trade professionals through initiatives like:
- Loyalty Rewards Programs
- Trade Credit Accounts
- Special Discounts for Professionals
- Exclusive Trade Events and Training
These programs help professionals grow their businesses while maintaining access to the best products and services in the industry.
The brand also offers dedicated trade counters, ensuring fast service for busy professionals who need to get back to work quickly.
City Plumbing’s Commitment to Customer Service
What truly sets City Plumbing apart is its customer-first approach. Whether it’s fast delivery, friendly service, or reliable aftersales support, the brand consistently delivers a top-tier experience.
They offer:
- Free click-and-collect service from local branches
- Flexible delivery options across the UK
- Hassle-free returns policy
- Comprehensive online account management
This seamless experience ensures customers — whether trade professionals or homeowners — can shop with confidence every time.
Why Choose City Plumbing?
City Plumbing continues to lead the way because it focuses on three core values:
- Quality: Only trusted brands and reliable products.
- Expertise: Industry-trained staff ready to help.
- Convenience: Easy access online and in-store nationwide.
Their dedication to these values ensures long-term trust and loyalty among customers across the UK.
Visit City Plumbing Online
To explore their full range of products, check local stock, or find the nearest branch, visit their official website below:
Final Thoughts
City Plumbing isn’t just a plumbing and heating supplier — it’s a complete solutions partner for professionals and homeowners alike. With decades of experience, nationwide coverage, expert staff, and a forward-thinking approach to sustainability, City Plumbing continues to set the standard for excellence in the UK’s plumbing and heating industry.
If you’re looking for dependable products, expert advice, and unbeatable service, City Plumbing is the name you can trust.